Posted: Wednesday, November 8, 2017 4:40 AM
We Make Life More Rewarding and Dignified
For over 90 years, Hollister Incorporated has built a strong foundation of quality medical products, quality services, and quality employees : making a difference in the lives of those we serve. Hollister Incorporated stands strong: We are an independent and employee:owned company. Committed to our customers. Dedicated to our employees. Working towards the future with a long:term vision.
Our challenge at Hollister Incorporated is to find those who share this dedication of helping others. Those searching for a way to make a difference. To leave a legacy of achievement. Knowing it takes talent, teamwork, and sheer determination.
Hollister Incorporated is a company where dedicated professionals can channel their efforts in a worthwhile cause. A company where good work is rewarded. Where contributing selflessly is highly regarded. This growing global medical device company will make the journey...with you. So join us, and make a difference.
This position will be responsible for facilitating and building ongoing relationships with Home Health nurses and patients for the purposes driving advocacy of Secure Start Services in the home care environment. The Home Health Coordinator will work in a regional capacity, collaborating with field sales, the Acute Care Coordinator role, and Lifetime Service Coordinator role to support Home health nurses through inbound/outbound communication and some field travel.
Home Health Relationships : 25
:Identify targeted Home Health agencies and appropriate Home Health nurse contacts.
:Maintain regular contact with Home Health nurses within assigned territory.
:Collaborate with Acute Care coordinator and field sales specialist to ensure consistent messaging and to drive advocacy of Secure Start Services with Home Health.
:Provide additional support to Home Health nurses on issues/concerns as needed.
:Provide feedback/updates to Home Health nurses concerning progress/status of enrolled patients.
Service Execution (nurses) : 25
:Provide education on Secure Start Services to support Home Health nurses.
:Provide additional follow:up (education and training) as needed.
:Manage all regional inbound nurse calls and answer queue calls as needed.
:Coordinate patient enrollment process with nurses as required.
Service Execution (patients) : 15
:Provide education on Secure Start Services to support Home Health patients.
:Schedule and place introductory and follow:up calls.
:Coordinate patient enrollment process as necessary.
Team Collaboration and Relationship Building : 25
:Partner with field sales specialists and home health coordinator to present Secure Start Services to identified targets within region.
:Attend joint Acute Care/Home Health/Lifetime Services Coordinator team meetings as necessary.
:Collaborate with Lifetime Service Coordinators and Acute Care Coordinators to identify best practices to support the achievement of regional and team goals.
Travel : 5
:Co:travel with region at least 1 time per quarter.
:Attend all annual North American Sales and Marketing meetings.
:Attend regional sales team meetings as necessary.
:Attend Regional Home Health Conferences as necessary.
Additional Activities : 5
:Participate in all formal training sessions.
:Attend additional training when required by team supervisor.
:Attend regional UOAA meetings and lead a presentation.
:Associate's degree required
:Bachelor's degree preferred
:2:4 years' experience in a customer service related field
:Computer knowledge including Microsoft Word, Excel, Outlook, Web:based applications and Windows:based navigation (basic Power Point skills)
:SAP Experience/CRM Experience and Cisco applications desirable but not required.
• Location: Chicago, libertyville
• Post ID: 82398132 chicago