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Posted: Friday, March 10, 2017 10:33 AM

Job Description:/h3:
Property management company seeking part time/full time Leasing Agent with exceptional customer service skills for rental units both in apartment buildings and condominiums. Service and Teamwork are critical to our success. The ideal candidate will have strong customer service skills, communication skills, financial aptitude and a team player attitude. Must be able to
work weekends and some nights.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, however, are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be requires as deemed necessary.
* Completes lease form/agreement and/or lease renewals
* Acts as landlord for property owners
* Sets up and shows apartments utilizing awareness of curb appeal of properties
* Writes and places advertisement for apartments
* Maintains contact with apartment locator services and local business to provide informational
* Conducts out:reach marketing at least once per week
* Develops and maintains an on:going resident retention program
* Maintains all resident and property files
* Processes all required administrative forms, reports and related information in an effective
and timely manner
* Maintains/updates Leasing and Property Information Handbook
* Reports unusual or extraordinary circumstances regarding property or residents
* Supervises maintenance staff
* Arranges for apartment updates and renovations
* Walks properties on a regular basis
* Serves 5 day and eviction notices to tenants
* Answers client calls in a timely, effective, service oriented manner
* Receives and takes action on all complaints and service requests from renters in assigned
* Demonstrates ability to resolve renters complaints and directs pertinent issues to the
* Monitors renters activities for compliance with
* Promulgates and enforces building operating regulations, including use of parking and
common areas
* Uses property management system/procedure for document/report preparation and

* Maintains current Certificates of Insurance for renters and vendors; point of contact for
outsourced insurance vendor; monitors insurance status regularly to ensure compliance
* Reviews daily security reports and initiates follow up actions as appropriate
* Assists with execution of emergency and evacuation procedures
* Ensures that highest level of cleanliness, neatness and sanitation standards are met in the
The successful candidate will have or develop quickly a thorough knowledge of lease terms, specifications and all community policies rental codes and laws, especially for City of Chicago, current market conditions as well as amenities of property neighborhoods, required telephone and sales techniques
* Fully informed of current rental rates, sizes, locations and all amenities of property
* Responsible for shopping competitive properties
* Develop full knowledge of application information required, screening processes and policies
regarding tenants
* Responsible to play active role in renewal process
* Responsible for maintaining a professional appearance and attitude at all times
* Ability to read/interpret documents, operating and maintenance instructions as well as
procedure manuals
* Ability to write routine reports and correspondence
* Ability to calculate figures and amounts such as discounts, interest, commissions, percentages
* Ability common sense understanding to carry out detailed but uninvolved
written/oral instructions
* Ability to deal with problems involved concrete variables in standardized situations
* Some nights and weekends required to accommodate rental seeking customers
* Frequent exposure to outside weather conditions
* Must have reliable transportation
* Knowledge of AppFolio a plus


• Location: Chicago

• Post ID: 56345803 chicago is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017