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Posted: Thursday, September 28, 2017 12:25 PM

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Contact us today if you are having issues that you cannot fix. In order to help, our technicians have comprised a list of the issues we see most often in Mac Computers. If your specific issue is not listed below, give us a call.

Computer spontaneously restarts.
Potential causes: When you experience this kind of problem with your Mac, it is often not caused by the computer itself. Random restarts or shut downs can generally be traced back to recent software installations, viruses and malware. However, if you aren’t able to find any of these problems on your computer then it could be a problem with the internal hardware.
I am unable to print.
Potential causes: This can be attributed to a glitch in the printer system. An easy fix for the issue is to go into the Print & Fax System Preference and reset the printer system. If the problem is not internal, it is best to call the printer manufacturer.
Mac computer freezes during startup.
Potential causes: The most common reasons that a Mac computer glitches during startup are attributed to apps. Too many applications may be open at once, competing for disk access and using up a lot of memory.
Data from my previous Apple computer is not transferred to the new computer.
Potential causes: The OS is unresponsive. This is the most common issue in transferring data.
The rainbow wheel goes for a very long time, meaning the load time is slow.
Potential causes: There are multiple reasons that Mac computers can begin to run slowly. The hard drive may be full or in need of a memory clean up, or the computer could be running on an outdated OS X, which is why it is good practice to keep the system up-to-date. Whenever a Mac is started a lot of things are programmed to load in the background. These items slow the Mac down during startup and during the duration of time spent on the computer. In this case, a computer tune-up will help.
A newly downloaded app is hidden.
Potential causes: New applications are downloaded to the applications folder on your Mac. It will be there if the app’s icon is not loaded onto your dock.
An application is not starting when clicked.
Potential causes: Most likely there has been a “disk permission error” and some part of the application’s plug-in has failed.

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