Posted: Thursday, February 22, 2018 5:32 PM
Job DescriptionOur Service Writers open and close repair orders, inputting data into the computer for work orders, answering phones, and providing customer service to company drivers and owners/operators in the form of providing updates on the status of their repairs.RESPONSIBILITIESOpen and enter TWC s into repair orders.Close out repair orders when work is completed.Input all work done, on particular work orders, into the computer.Answer phones and inform drivers when units will be completedPerform other related duties as assigned by supervisory personnel.Assist in cleaning other areas, such as, bathrooms, break rooms, hallways, outside policing, and any other area that may need to be designated at a later date.Assist in performing any task outside those not listed in primary job functionsQualificationsHigh school graduate or equivalent.Minimum 3 months data entry or clerical experience.Comprehensive knowledge of AS400 and personal computer operations.Strong customer service background required.Ability to keep and update accurate information.Strong organizational skills.Some mechanical background or aptitude of mechanicsSkill in typing and 10 key (min. 3000).
• Location: Chicago
• Post ID: 90880902 chicago