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Posted: Friday, May 19, 2017 12:06 AM


Job Title: Patient Services Rep (PSR)
Location: Mount Prospect IL
Duration: 2 months
Shift Hours: candidates must be available to work between 7:30 am -- 7:30 PM( candidates will be assigned 8 hour shift after 2 week training)
Job Description:
Placing outbound and taking inbound calls, scheduling medication orders, obtaining and documenting clinical and demographic patient information, checking benefits and coverage, and processing and adjudicating orders in CATS.
Valid pharmacy technician license for the state of Illinois required for this position
⢠Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctor's office then anything below managing 75 calls/day would not translate to similar environment).
⢠Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members.
⢠Computer experience is required with proficiency in Microsoft Outlook, Word and Excel.
⢠Basic alpha number data entry skills with attention to accuracy and quality are essential.
⢠Intermediate math skills are required with attention to detail and quality essential.
⢠Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology.
⢠Ability to work with people in a team environment while meeting individual performance goals.
⢠Must be able to read and interpret policies, procedures and instructions.
⢠Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential.

All interested candidates, please submit your resume via email to


• Location: Chicago

• Post ID: 55583653 chicago is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017