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Posted: Wednesday, November 8, 2017 4:16 AM

Join the Credit and Collections team to further your career in finance while building customer relationships, learning financial systems and cash management, and enhancing your analytical and problem:solving skills.


Time Spent 30 : Deduction/Dispute Resolution
:Compile physical backup, proof of delivery, inquiries, etc. for all disputes in assigned areas
:Provide high level of responsiveness to customer deductions and timely follow:up regarding payback
:Work with internal departments to research deductions and issue credits when necessary
:Responsible for preparation of reports and/or memos regarding status of deductions

Time Spent 25 : Daily Cash Responsibilities
:Responsible for posting all cash deposits through the bank to corresponding customer accounts
:Process prior day settlement transactions for credit card/freight charges
:Review all Credit/Debit Memos printed daily and clear/disposition as warranted

Time Spent 25 : Customer Account Maintenance/Setup
:Review order hold screen : release orders or proactively notify customers of account hold
:Update AR aging reports and review past due balances
:Engage customers through phone/email correspondence to collect on debts and determine reason for any payment delinquency
:Work with supervisor monthly to review accounts and adjust credit limits/terms as necessary
:Provide statements to customers monthly
:Create new accounts
:Work with the rebate team to clear old rebates off accounts

Time Spent 10 : Ad:hoc Requests
:Respond to inquiries from internal and external customers
:Run credit monitoring reports on customers and vendors
:Respond to third party credit reference requests
:Aid other coordinators with day to day decision making that is required during normal departmental activities
:Update procedure documents and internal department notes
:Serve as backup for other coordinators during absence/vacation
:Run auto:clearing process for rebates issued to customers

Time Spent 10 : Updating/Reviewing Departmental Reports
:Update aging and deduction reports for assigned customer areas
:Identify any collection issues, and review with Supervisor

:Bachelors degree in Finance from an accredited university is highly desired
:Three years collection and cash application experience
:Ability to communicate persuasively and effectively
:Proficient in MS Excel (vlookups)
:Knowledge of ERP accounts receivable logic, and basic order entry (SAP FI/CO and SD Modules desirable)
:Basic understanding of accounting principles
:Knowledge of EDW reporting system a plus
:Knowledge of JP Morgan banking software platform a plus
Hollister Incorporated is an independent, employee:owned company that develops, manufactures, and markets products for ostomy care, continence care, and wound care and develops educational support for patients and healthcare professionals. We have been in business for more than 95 years. Our products are sold in more than 90 countries and we have manufacturing and distribution centers on three continents. At Hollister Incorporated, we are passionate about the work we do, and we are committed to making life more rewarding and dignified for our Associates and for the people who use our products and services. A career at Hollister Incorporated can take many paths, all of them leading to rewarding opportunities.
Hollister is an EO employer : M/F/Veteran/Disability
Job Req ID: 25401


• Location: Chicago

• Post ID: 81145457 chicago is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017