Posted: Wednesday, November 8, 2017 12:28 AM
Demonstrate a love for food and passion for people while creating an excellent customer experience by maintaining a friendly, safe and clean environment. Promote and deliver a shopping experience focused on providing customers with efficient service through hands:on knowledge of all alcoholic/non:alcoholic beverages. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions::/h2:
:Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
:Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
:Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
:Effectively communicate with customers and respond to questions and requests in a timely manner.
:Demonstrate an understanding of the drink menu and wine list, including knowledge of ingredients and preparation of the cocktails and dishes.
:Maintain proper levels of fresh fruit/vegetable garnish, juices/other perishables; cut/store perishables daily to ensure product quality.
:Mix, garnish, and present drinks using standard ingredient recipes and practice portion control.
:Operate equipment (e.g., scanner, register, check verification, scale, check approval machine, coupon machine and intercom) according to company guidelines.
:Input orders into the point of sale system; create a check for each customer, including those served by other beverage servers, to maintain accountability of all beverages served.
:Tender customer payments, make any change needed, verify/record charges, and insure proper execution of vouchers in order to balance all moneys using the point:of:sale system.
:Adhere to all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated customers; comply with and reinforce all food safety and safety regulations, guidelines, procedures and programs; report all issues and illegal activity, including robbery, theft or fraud.
:Listen to and resolves customer complaints regarding service, product and personnel.
:Drive sales through suggestive selling, sampling, recipe ideas and promoting sales events.
:Maintain ability to work evenings/weekends.
:Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.
:Assist general team members as needed.
:Physical demands include, but are not limited to, frequent standing, turning, reaching, stooping/bending, kneeling, walking, lifting/carrying objects 40 to 80 lbs., and pushing/pulling up objects 70 to 650 lbs.; occasional standing or walking on uneven ground, squatting, kneeling, pushing/pulling objects 650 to 1000 lbs.
:Must be able to perform the essential functions of this position with or without reasonable accommodation.Minimum Position Qualifications/Education::/h2:
:High school diploma/GED
:21 years of age and have bartending license
:Proven knowledge of contemporary dining/wines/beverages
:Previous experience in a high:volume establishment
:Effective interpersonal, communication and customer service skills
:Friendly, approachable and outgoing demeanor/team player
:Sound judgement/decision making skillsDesired Previous Job Experience::/h2:
:Wine/food pairings knowledge
Education Level: None
Required Certifications/Licenses: None
Position Type: Part:Time
Shift(s): Day; Evening
Jobs at Marianos: At Marianos, our values are rooted in the Midwest :we work hard and we believe in the team members that make what we do possible each day. It's these values that allow us to co
• Location: Chicago
• Post ID: 82399892 chicago